Frequently Asked Questions

We do not offer refunds on hair extensions. However, if you have an issue with the quality of your extensions, we offer a 7-day exchange policy. Extensions must be returned in their original packaging and in unused condition. If you have any concerns or questions, please feel free to contact us.

The turnaround time for a custom wig order at Blueprint to Beauty typically takes 1-2weeks. However, this may vary depending on the complexity of the order and the availability of materials. We always strive to deliver your custom wig as quickly as possible without compromising on quality. Please note that rush orders may be accommodated for an additional fee. If you have any questions or concerns about the timeline for your custom wig order, please don't hesitate to contact us. Our experienced staff will be happy to assist you.

Yes, we do deliver in the city and surrounding areas for a small fee. Just choose delivery at checkout.

Yes, we are.